Definition of the word tech support

The term "tech support" emerged in the late 1980s with the rise of personal computers and the subsequent increase in computer-related issues. As computers became more complex, users often found themselves facing technical difficulties that required assistance from experts. The term "technical support" was born to describe the services and resources provided to help users overcome these challenges. Over time, the phrase "tech support" became a more common way to refer to these services, particularly in the context of large corporations and businesses with complex computer networks. As technology has continued to evolve, the role of tech support has expanded to include not only hardware and software troubleshooting but also cybersecurity, network administration, and training for users. While tech support remains a critical service for many organizations, the increasing sophistication of consumer technology has led to more self-service options, such as online forums and knowledge bases, allowing users to solve many common issues on their own.